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I claimed a Payment refund for not receiving the product on time, and also received the products later.


Salam, I need guidance in a matter … I am an online seller and I import stuff from international website where we have to do advance payment…if we don’t receive the product in given time we can claim refund… so I took refund for the product that didn’t came in time and for the first time it happened that the product came to me after so many weeks of refund

Now the problem is I have taken back the payment and received the product too, I have contacted the seller for payment but if any case the seller does not reply back or I am unable to pay what should I do, should I sell the products? Will the earnings from it be halal? What should be done in this case please guide me, Allah knows that I was fair in the dealing but the product came to my house after taking refund (this is almost impossible but it happened) .
Please guide me according to the teachings of Allah and our prophet PBUH


Wa Alaykumussalam

Thank you for your question

Since, you know the owner and know that it was sent mistakenly, speak to owner or company and you should return the product. But if they had sent it to you as a gift for being late then only you are able to use. But as you aren’t sure about it, you must speak to them and return the product unless they tell you it was a gift.

May Allah(swt) grant you success


Syed Haider